Glossary

Web hosting and domain terms, in plain English

What the jargon means, with links to step-by-step guides when you need to do something about it.

Web hosting · VPS · WordPress · Domains · DNS · Email · Microsoft 365 · SSL and security · Web design · Tools and services

Web hosting

Web hosting
A service that keeps your website on a server connected to the internet, so people can visit it at any time.
Compare web hosting
Bandwidth
The amount of data your website sends to visitors. Pages with larger files and more visitors use more.
Compare web hosting
Staging site
A private copy of your website for testing changes before they go live.
Create a staging copy of WordPress
301 redirect
A permanent redirect from one web address to another, which also tells search engines the page has moved.
How to set up a redirect
PHP
The programming language that WordPress and many other websites run on. Keeping it on a supported version matters for security.
Change your PHP version · Check your site with our Security Checker
Shared hosting
A common type of hosting where many websites run on one server and use its resources together.
cPanel
A widely used control panel for managing a website's files, databases and settings without using commands.
CDN (content delivery network)
A network of servers around the world that keeps copies of your website's files, so visitors load them from somewhere nearby.
Uptime and SLA
Uptime is the share of time a service is available. An SLA, or service level agreement, sets out what a provider commits to.
Node.js hosting
Hosting for applications written in JavaScript that run on the server, rather than for standard websites.
Node.js hosting
LiteSpeed
Web server software built for speed, with its own caching. Our ProFlex hosting runs LiteSpeed Enterprise.
ProFlex Max hosting

VPS

Root access
Full administrator control of a server, so you can install and change anything, including things that could break it.
VPS hosting
Managed and unmanaged hosting
With managed hosting, the provider looks after the server software. With unmanaged, you are responsible for updates and security yourself.
First steps on an unmanaged VPS
VPS (virtual private server)
A private section of a physical server, with its own resources and full control over its software.

WordPress

WordPress
Free, open-source software for building websites that you can edit yourself. It needs hosting and a domain to run.
WordPress hosting · WordPress development
Plugin
An add-on that gives WordPress extra features. Each one needs keeping up to date, and too many can slow a site.
Secure your WordPress site
WooCommerce
A plugin that turns a WordPress site into an online shop, with products, a basket and payments.
Set up your shop with WooCommerce · E-commerce development

Domains

Domain name
Your address on the internet, such as example.co.uk. You rent it by the year from a registrar.
Find a domain name
Domain extension (TLD)
The ending of a domain name, such as .co.uk or .com. TLD stands for top-level domain.
See all extensions and prices
Registrar
A company you register and renew domain names through. The registry runs the extension itself, as Nominet does for .uk.
Find a domain name
WHOIS and RDAP
Public lookups showing who a domain is registered through, its status and its dates. RDAP is the newer system replacing WHOIS. Owner details are usually hidden.
Look up a domain
IPS tag
A label showing which company manages a .uk domain. A .uk domain moves between companies by changing this tag.
EPP code (authorisation code)
A password for a domain that you give the new registrar when you transfer it. Also called an auth code or transfer key.

DNS

DNS
The Domain Name System, which turns a domain name into the address of the server that holds your website or email.
Manage DNS records
A record
A DNS record that points a domain at the IP address of a server, usually your website's.
Point your domain with an A record
TXT record
A DNS record that holds text, often used to prove you own a domain and to publish SPF, DKIM and DMARC settings.
Manage DNS records
DNS propagation
The time it takes for a DNS change to reach the whole internet, as servers around the world refresh their saved copies.
How long DNS changes take
Nameserver
The server that holds a domain's DNS records. Changing nameservers moves control of all of those records.
MX record
A DNS record that tells other mail servers where to deliver email for your domain.
CNAME record
A DNS record that points one name at another name, rather than at an IP address.
TTL (time to live)
How long, in seconds, other servers may keep a saved copy of a DNS record before checking again.

Email

IMAP
A way of reading email that keeps messages on the server, so your phone and computer stay in step.
Email settings for any device
POP3
An older way of reading email that usually downloads messages to one device. IMAP generally suits people using several devices better.
Email settings for any device
SMTP
The system used for sending email. A device or website needs SMTP settings before it can send through your mail server.
WordPress not sending email?
Webmail
Reading and sending email in a web browser, without installing an email program.
How to log in to Webmail
SPF
A DNS record listing the servers allowed to send email for your domain.
DKIM
A digital signature on your email that shows it came from your domain and wasn't changed on the way.
DMARC
A DNS record telling receiving servers what to do with email that fails SPF and DKIM checks, and where to send reports.

Microsoft 365

Microsoft 365
Microsoft's subscription for business email, Teams and OneDrive, with Office apps on some plans.
Microsoft 365 plans
Exchange Online
The email and calendar service inside Microsoft 365. Host Dada supplies it as part of Microsoft 365.
Microsoft 365 plans
Shared mailbox
One mailbox that several people can use, such as sales@ or info@, with replies coming from the shared address.
Create a shared mailbox

SSL and security

SSL certificate
A small file that lets a website use HTTPS, encrypting traffic between the site and its visitors.
Compare SSL certificates
HTTPS
The secure version of the web's connection system, which needs an SSL certificate. Browsers warn visitors about sites without it.
Activate free SSL and force HTTPS
DV, OV and EV
The three SSL validation levels: domain, organisation and extended. They differ in what is checked about you, not in how well they encrypt.
Compare SSL certificates
Mixed content
When a secure page loads files such as images over an insecure connection, which can trigger a "not secure" warning.
Fix "Not secure" warnings
Wildcard certificate
An SSL certificate covering a domain's subdomains at one level, such as shop.example.co.uk and blog.example.co.uk.

Web design

Responsive design
Building a website so its layout adapts to any screen, from phone to desktop.
See our web design service
CMS (content management system)
Software that lets you edit your website's pages and posts without code. WordPress is the best-known example.
WordPress development
SEO (search engine optimisation)
Work that helps a website appear for relevant searches, from page content and speed to links from other sites.
Search Intelligence
React and Next.js
Technologies for building fast websites and web applications that work like software, including bookings, portals and marketplaces.
React and Next.js development

Tools and services

VPN
A virtual private network, which encrypts your connection and hides your IP address from the sites you visit.
Our VPN
Rank tracking
Checking where a website appears in search results for chosen keywords over time.
Search Intelligence
Uptime monitoring
A service that checks your website regularly and alerts you if it goes down.
Uptime Monitor
Dynamic QR code
A QR code that points to a short link, so you can change where it goes without reprinting it.
QR Code Generator
One-time secret link
A link that shows a password or other confidential text once, and then stops working.
One-Time Secret